top of page

The Truth About Carpet Warranties | Why is Professional Carpet Cleaning Important?

Updated: Apr 3, 2022

• Don't lose your warranty; you must have had hot water extraction performed by a trained, qualified carpet care professional at least every 24 months since the date of purchase of your carpet. (You must provide your receipts for proof of service.† )

KMC Cleaners & Restoring Services is a reputable professional cleaner who knows the latest information on carpet construction, carpet care products, and safe, effective cleaning methods to help maintain carpet beauty. For this reason, StainMaster Carpet recommends, and their warranties require professional cleaning.

Standard Carpet Stain Warranty Exclusions

· Non-food and non-beverage substances.

· Foods and beverages contain intensely colored natural dispersed dyes found in mustard and herbal tea products.

· Substances that destroy or change the color of carpets such as but are not limited to strong acids, strong alkalis, bleaches, acne medication, drain cleaners, plant food, and pesticides.

· Discolorations from grease, asphalt, tar, paints, ink, rust, blood, cement Stains from vomit, urine, and feces, all these void your warranty.

· Residual stains that occur in high traffic areas such as stairs are excluded due to the natural loss of stain resistance from foot traffic in these areas.

· Carpet installed on stairs or in high traffic areas.

· Stains resulting from commercial use, i.e., contracted services, in-home businesses, etc. or

· Abnormal use or conditions such as but not limited to water damage from plumbing, storm, or flood damage will cause warranty void.

· Conditions resulting from improper cleaning methods or materials

· Improper care and maintenance.

Standard Carpet Stain and Soil Warranty Requirements

· The fiber or carpet manufacturers recommended cleaning procedures and frequencies must be adhered to or warranty voided.

· The consumer will routinely be required to show that the carpet has been cleaned by a qualified professional cleaner according to the fiber or carpet manufacturer's standards, no more than 30 days before the warranty service request.

· The fiber manufacturer may evaluate the carpet based on a standardized rating scale.

The carpet and fiber manufacturer will usually have clauses in the warranty that set limits in specific areas such as stairs and high traffic areas. Under the terms of these warranties, you will also be required to use specified professional cleaning processes. To meet the requirements of carpet stain warranties and other carpet warranties, you will want to follow the manufacturer's guidelines. Make sure you keep your cleaning receipts in a place you can locate them should you need to file a claim.

KMC Cleaners & Restoring Services (510) 314-0266 or Since 1986

Schedule Onsite Inspection


Book Appointment/Schedule an Estimate


Carpet Cleaning – Area Rugs – Upholstery – Draperies – Tile & Grout – Natural Stone – Sealing – Polishing – Hardwood Floors – Linoleum – Concrete – Pavers – Power Washing –Janitorial – Odor Removal – Mold Remediation – Water Damage – All Type of Repairs.

Best Carpet Cleaning Company in Castro Valley, CA., KMC Cleaners & Restoring Services, is referred by the Pleasanton Chamber of Commerce. They provide carpet cleaning, area rug cleaning, upholstery cleaning, drapery cleaning, tile & grout cleaning, and all types of repairs.

KMC Cleaners & Restoring Services has an excellent reputation. They provide free estimates with absolutely, positively, no obligation or pressure in hiring their services. If you are not 100% satisfied, they will refund your money. Services provided are Carpet Cleaning – Area Rugs – Upholstery Cleaning – Drapery Cleaning – Tile & Grout – Natural Stone – Sealing – Polishing – Hardwood Floors – Linoleum – Concrete – Pavers – Power Washing –Janitorial – Odor Removal – Mold Remediation – Water Damage.

KMC Cleaners & Restoring Services Serving the Castro Valley CA Area


San Lorenzo CA, Pleasanton CA, Hayward CA, Union City CA, Fremont CA, Newark CA, Milpitas CA,

Livermore CA, Dublin CA, San Ramon CA, Danville CA, Walnut Creek CA, Moraga CA, Orinda CA, Lafayette CA, San Leandro CA, Alameda CA, Oakland CA, Piedmont CA, Emeryville CA, Berkeley CA, Albany CA, San Francisco CA, San Bruno CA, Millbrae CA, Burlingame CA, San Mateo CA Foster City CA, Belmont CA, San Carlos CA, Redwood City CA, East Palo Alto CA, Menlo Park CA, Palo Alto CA, Portola Valley CA, Los Altos CA, Los Altos Hills CA, Mountain View CA,

68 views1 comment

Recent Posts

See All

KMC Cleaners & Restoring Services - Privacy Policy

General Information KMC Cleaners & Restoring Services is a sole proprietorship company. This privacy notice discloses the privacy practices of KMC Cleaners. This privacy notice applies solely to infor

1 Comment

Maricela Gehrke
Maricela Gehrke
Mar 21, 2022

Thank you for sharing

bottom of page